Tag: security

9 out of 10 large organizations suffered a security breach last year. Can you afford to be one of them?

Blog

The Contact Center is often the hub for financial transactions. The transmittal, processing, and storage of payment transaction data carries with them an obligation for Payment Card Industry (PCI) compliance. By ensuring your contact center is PCI DSS compliant, you

Mega Universal Data Warehouse Breach Affects 340 Million Americans

Blog, Technical Blog

Major Breach Impacts 340 Million Americans    

How does the General Data Protection Regulation (“GDPR”) affect my US business?

Blog

First, let me post a disclaimer here: I am not a GDPR compliance specialist or advisor. I am a business leader and probably fall into the 84% who didn’t fully understand the “nuts and bolts” of the GDPR. So, I