Tag: security

12 Requirements of PCI Compliance to Protect Your Contact Center Business


When I first made purchases on the internet, I worried if I was safe. Or, at least, protected. Would my information be secure? Could someone take all the money from my account? Am I responsible for the loss? Yet, today

Mega Universal Data Warehouse Breach Affects 340 Million Americans

Blog, Technical Blog

Major Breach Impacts 340 Million Americans    

How does the General Data Protection Regulation (“GDPR”) affect my US business?


First, let me post a disclaimer here: I am not a GDPR compliance specialist or advisor. I am a business leader and probably fall into the 84% who didn’t fully understand the “nuts and bolts” of the GDPR. So, I