Our Solutions

AVDS is a team of customer experience professionals with over 26 years of success. Our solutions boost business by improving employee productivity, lowering overhead and helping you separate yourself from your competition. Make every customer conversation and interaction count. Train and retain happier agents. Create loyal customers. Drive more business!

AVDS operates with your future in mind.

The All-In-One Customer Experience Platform
PureConnect by Genesys

  • Single all-in-one platform
  • Unified desktops for your agents, supervisors & administrator
  • Single architecture built from the ground up
  • All-in-one but not all-at-once!

That’s PureConnect! AVDS is proud to be a Genesys Gold Partner with 26 years of success. Contact us today and tell us your challenge.

AVDS is a Woman-owned Business Enterprise (WBE), Texas Historically-Underutilized Business (HUB) and BuyBoard certified vendor.

Success Stories

See some of the results we’ve achieved for our clients, and let us do the same for you.