Tag: compliance

12 Requirements of PCI Compliance to Protect Your Contact Center Business

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When I first made purchases on the internet, I worried if I was safe. Or, at least, protected. Would my information be secure? Could someone take all the money from my account? Am I responsible for the loss? Yet, today

How does the General Data Protection Regulation (“GDPR”) affect my US business?

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First, let me post a disclaimer here: I am not a GDPR compliance specialist or advisor. I am a business leader and probably fall into the 84% who didn’t fully understand the “nuts and bolts” of the GDPR. So, I