Tag: compliance

9 out of 10 large organizations suffered a security breach last year. Can you afford to be one of them?

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The Contact Center is often the hub for financial transactions. The transmittal, processing, and storage of payment transaction data carries with them an obligation for Payment Card Industry (PCI) compliance. By ensuring your contact center is PCI DSS compliant, you

How does the General Data Protection Regulation (“GDPR”) affect my US business?

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First, let me post a disclaimer here: I am not a GDPR compliance specialist or advisor. I am a business leader and probably fall into the 84% who didn’t fully understand the “nuts and bolts” of the GDPR. So, I