Tag: strategicconsulting

It’s Friday! What do you expect?


I believe it was Norman Vincent Peale who was quoted as saying, “We tend to get what we expect.” AVDS expects all of you to have a safe and fun weekend with your family and friends. We expect that you

What You Need to Consider Before Upgrading Your Contact Center


When we talk about the contact center, we are talking about the business of customer service and creating an effortless customer experience. You want to make it easy for your customers to do business with you. That starts with a