Tag: ROI

What is Return on Investment or ROI?


Everyone knows the price of everything. Few understand the value of anything. Price is what you pay. Value is what you get. Return on Investment is value. Why? Because it not only accounts for the price paid but also factors

Join AVDS and Genesys for an overview of: Decisions – Planning and Forecasting Made Easy.


Accurate contact center planning and forecasting in just minutes! Too good to be true? Not with Genesys Decisions. Join AVDS and Genesys for an informative 30 minute overview of Decisions. Date:  Wed., June 6, 2018 Time:  10:30 – 11:00 a.m. CST Featured Panelist: