Tag: decisions

Friday…loading…Happy Friday from AVDS!

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Another weekend is upon us. You’ve kicked butt and you’ve earned it. Team AVDS is wishing  you a great weekend full of family, friends, and fun. Rest assured, we’re always on the clock and always available to help. So take

How Automated Scorecards Improve Agent Performance and the Customer Experience

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Agents who stay motivated through proper coaching and training are your first opportunity to create a positive “moment of truth” for your customer. Using automated scorecards, you can drive agent performance by providing improved training and coaching. What is call

Last Chance to Register for Accurate Contact Center Planning and Forecasting Made Easy!

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Join us June 6th! AVDS and Genesys bring you an insightful overview of: Decisions – Planning and Forecasting Made Easy. Accurate contact center planning and forecasting in just minutes! Too good to be true? Not with Genesys Decisions. Join AVDS and Genesys for

The success of your contact center depends on accurate operational planning, scheduling and forecasting. Are you ready for success?

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Planning and Forecasting Made Easy. Accurate contact center planning and forecasting in just minutes! Too good to be true? Not with Genesys Decisions. Join AVDS and Genesys for an informative 30 minute overview of Decisions. Date:  Wed., June 6, 2018 Time:  10:30 –

Join AVDS and Genesys for an overview of: Decisions – Planning and Forecasting Made Easy.

Blog

Accurate contact center planning and forecasting in just minutes! Too good to be true? Not with Genesys Decisions. Join AVDS and Genesys for an informative 30 minute overview of Decisions. Date:  Wed., June 6, 2018 Time:  10:30 – 11:00 a.m. CST Featured Panelist:

Decisions, Decisions, Decisions™…

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In today’s active contact center it seems like we are making a million decisions a day. What if you could automate much of that decision making process and free up your mind, and your time, for better things? Who wouldn’t