Tag: cloudcomputing

8 Reasons to Consider Cloud in the Contact Center


Forrester recently predicted the global cloud market will grow from $146 Billion In 2017 to $236 Billion by 2020. Forrester also reported contact center interaction management (CCIM) software continues to evolve into integrated suites that vendors offer as a service.

Are you ready for the best? Make the switch.


It’s time to replace your legacy contact center and secure an even greater return on investment. From now until December 31, 2018, Genesys is providing the following special pricing promotion for the replacement of an Avaya contact center solution with