Unified Communications

Unified Communications combine voice, data, presence management, conferencing, instant messaging, out-of-the box integrations with 3rd party software, and more–along with remote and mobile access.

Unify Voice and Data Traffic on a Single Platform.  Leverage a SIP-supported network to blend the Customer Interaction Center feature set with business applications to create a fully-integrated unified communications solution–managing phone, fax, email, chat, Web, and video interactions.

Key Benefits of Unified Communications Solutions:

  • Bring your teams closer together with collaboration tools
  • Increase efficiencies in business processes
  • Replace multiple legacy hardware-based systems with a single, all-in-one platform and applications suite
  • Reduce total cost of ownership by centralizing system administration to one interface
  • Increase security with advanced encryption methods and fewer access points
  • Easily expandable system and feature options

Screen-Shot-2016-02-08-at-11.53.24-AM Related Resources

 Why AVDS?

We understand the needs of the modern contact center. Through our strategic partnerships with industry leading providers, AVDS simplifies and automates technology to easily solve your most complex business challenges. We make it easy to do business!

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