There is more to the contact center than just the phone system. Does your CX strategy include leveraging essential technology to take your customer experience where no other phone system can?
Our platform agnostic solutions include:
- A blended mix of human assisted and automated self-service options
- Agent engagement solutions that empower your team to succeed
- Speech and Data Analytics automation for real-time information
- Business Intelligence to aggregate your data via Smart Dashboards for actionable insight
- Workforce Management features that drive efficiency and bring teams together
- Compliance and regulatory solutions that protect your data and your business
- Cloud / Premise / Hybrid solutions that span the globe
Give us 15 minutes to discuss your CX strategy. The conversation is free. The possibilities are endless.
Team AVDS will help you build an effective contact center strategy for 2019, and beyond.
Director of Sales & Marketing, Engineer, Storyteller, Photographer, Decent Cook, Family Man…