Month: January 2019

Happy Friday from Team AVDS – Perception is Reality

Blog

Did this week fly by for you? Maybe it dragged on endlessly. Time flies when you’re having fun, right? But, a watched pot never boils. Everyone says time goes by faster the older we get. The fact is, clock time

AVDS & eMite form partnership to provide fully-integrated Business Intelligence Dashboard Solutions like no other.

Blog, Press Releases

HOUSTON (PRWEB) November 12, 2018 Automated Voice & Data Solutions (AVDS), a leader in contact center and customer experience communications solutions, announced today its partnership with eMite, a leading provider of cost-effective, advanced real-time reporting and analytics dashboard solutions. The

What is your contact center strategy missing?

Blog

There is more to the contact center than just the phone system. Does your CX strategy include leveraging essential technology to take your customer experience where no other phone system can? Our platform agnostic solutions include: A blended mix of

How do you serve more customers in less time?

Blog

Automation! But, just the right amount. Customers want fast, friendly, and easy service. You want increased efficiencies along with increased revenues. With a blended strategy for automation, your contact center will empower the customer who prefers self-service while freeing up

New Year, Same Message

Blog

Though it’s a new year with new technology, our message at AVDS remains the same: We simplify and automate technology to easily solve your most complex business challenges. Team AVDS has over 27 years of contact center and enterprise communications