Genesys Named a Gartner Magic Quadrant Leader 23 Times and Counting!

“In the Gartner 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, @Genesys has once again maintained a leadership position and placed furthest among all vendors for completeness of vision. We believe this position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises.”

And according to Gartner peer insights, customers agree.

“Great implementation that was on-time and on-budget!”  — CTO in the finance industry
“Solid platform with a lot of features at a reasonable cost.” — IT Manager of Software Engineering in the Services Industry

Figure 1. Magic Quadrant for Contact Center Infrastructure, Worldwide

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