PureCloud Platform Availability – AWS Maintenance June 24th 02:00 – 05:00 EDT

AWS Maintenance Details affecting the Genesys PureCloud Platform

Amazon Web Services will be performing maintenance on June 24th in the US region from 2am-5am EDT time. AWS is changing their base AMI’s for ElastiCache services to provide security updates. The maintenance is expected to have little to no impact on PureCloud services however there may be some intermittent interruption or latency while services migrate to the new AMI during the window.

For more information on the PureCloud Platform System Status, you can check the Genesys website here: https://status.mypurecloud.com/incidents/h0f4hmzkwxsz 

For assistance with your PureCloud or any other Genesys platform product, contact AVDS today.

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