Workforce & HR Professionals

AVDS helps Workforce & HR Professionals on their digital transformation journey by starting a conversation.

  • What is your current situation?
  • Do your evaluation tools effectively measure employee engagement to reduce employee attribution?
  • What are the major challenges you face in Technology, Training, and  Collaboration?
  • How are automation and artificial intelligence impacting your workforce?  Do you have a roadmap for the future?
  • Are you partnering with solution providers who offer a comprehensive review of your unique challenges and needs?

AVDS understands the complexity and challenges that Contact Center Professionals face when evaluating internal processes against a backdrop of an increasingly more powerful customer and employee.

Our “deliberately different” approach is a collaboration with you.  We first understand your unique needs and then develop a strategic road map before implementing technology.

Only 12 percent of HR organizations currently use predictive analytics for talent decision making.

Source:  CEB Corporate Leadership Council

With new technology, data security concerns arise for both employer and employee.

Source: Society for Human Resource Management

85% of customer interactions will be managed without a human by 2020.

Source: Gartner

Screen-Shot-2016-02-08-at-11.53.24-AM Related Resources

Download AVDS Overview Datasheet
Download Decisions Datasheet

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