Consumers are more empowered than ever before.  Utility companies rely on a communications platform that engages and keeps loyal customers.

AVDS works closely with utility companies to develop and implement communications strategies that deliver excellent customer service, streamline processes, improve employee productivity and enable organizations to gain a competitive edge within the Utilities industry.

Our solutions include a cloud- or premise-based all-in-one communications platform that blends inbound and outbound interactions across multiple locations, channels and on any device.  Optional features can be added easily and affordably.

AVDS offers high-definition Web-based video conference solutions manufactured by Vidyo that can be stand-alone or integrated with the Customer Interaction Center solution.


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