Benefits of a unified communications solutions are easily and quickly measured.
Unified Communications combine voice, data, presence management, conferencing, instant messaging, out-of-the box integrations with 3rd party software, and more–along with remote and mobile access.
Unify Voice and Data Traffic on a Single Platform. Leverage a SIP-supported network to blend the Customer Interaction Center feature set with business applications to create a fully-integrated unified communications solution–managing phone, fax, email, chat, Web, and video interactions.
Key Benefits of Unified Communications Solutions:
- Replace multiple legacy hardware-based systems with a single, all-in-one platform and applications suite
- Reduce total cost of ownership by centralizing system administration to one interface
- Increase security with advanced encryption methods and fewer access points
- Support future growth with simple application licensing versus costly hardware expenditures
Download Customer Interaction Center™ Datasheet