Unified
Communications

Benefits of a unified communications solutions are easily and quickly measured.

Unified Communications combine voice, data, presence management, conferencing, instant messaging, out-of-the box integrations with 3rd party software, and more–along with remote and mobile access.

Unify Voice and Data Traffic on a Single Platform.  Leverage a SIP-supported network to blend the Customer Interaction Center feature set with business applications to create a fully-integrated unified communications solution–managing phone, fax, email, chat, Web, and video interactions.

Key Benefits of Unified Communications Solutions:

  • Replace multiple legacy hardware-based systems with a single, all-in-one platform and applications suite
  • Reduce total cost of ownership by centralizing system administration to one interface
  • Increase security with advanced encryption methods and fewer access points
  • Support future growth with simple application licensing versus costly hardware expenditures

Screen-Shot-2016-02-08-at-11.53.24-AM Related Resources

Download Customer Interaction Center™ Datasheet


 

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