PureCloud by Genesys captures customer conversations in one place, making it easier for you to spot trends, collaborate across teams and solve problems. So you can stop stressing, be more productive and run a more efficient contact center. PureCloud is contact center software designed to simplify the way you manage customer relationships. Connect with customers, manage tasks and see the road ahead in one easy platform. It’s powerfully simple, fast and intuitive—so you can stop stressing about technology and get right to work.

Key Benefits of PureCloud:

  • Simple pricing, month-to-month terms
  • A feature-rich solution for complete customer engagement
  • Unparalleled reliability and disaster recovery
  • Amazon Web Services elastic infrastructure with limitless capacity
  • A modern web and mobile user experience
  • Lightning-fast deployment
  • Automatic Updates
  • Zero Downtime

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Opinions from Industry Analysts Back it up!

If you need some independent evaluations to sell PureConnect within your organization, here you go: