AVDS + Genesys
In 1998, AVDS embarked on a visionary path to provide next-generation communications to our customers and formed a partnership with Interactive Intelligence™–a pioneer in software-based communications platforms. Genesys acquired Interactive Intelligence in December, 2016, and we are excited to continue partnering with a leading manufacturer in customer and employee engagement solutions.
AVDS + CallMiner
AVDS partners with CallMiner to help businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction.
AVDS + Teleopti
AVDS partners with Teleopti to deliver a world-class Workforce Management solution that encompasses all you need to optimize the staffing and customer service across your enterprise.
AVDS + CallScripter
AVDS + Microsoft
AVDS solutions perform on Microsoft Exchange and SQL platforms. Our Technical Services and Managed Services Professionals are Microsoft™ certified in order to provide high-level support.