AVDS + IBM
AVDS embraced the vision that communications must be socially collaborative in today’s business climate, for both customers and employees. In 2011, AVDS became an IBM™ Business Partner: Collaboration Solutions.
Delivering Connections™ and Sametime™, which are easily integrated with our Customer Interaction Center suite of solutions, or implemented with other solutions on a variety of platforms, our goal is to help our customers successfully join the “social business” revolution with a proven leader. AVDS specializes in delivering IBM solutions to contact center environments in areas such as Healthcare, Retail, Finance, Government
IBM is a Gartner’s 2013 “Leader” in the Magic Quadrant of Social Software in the Workplace. Review the report here.