IT Professionals

How is your organization impacted by digital disruption?

 

As an IT Professional, have you evaluated your infrastructure to uncover and overcome risks while not sacrificing customer and employee engagement?

  • IT Professionals are challenged with unique factors (cloud vs. premise; security; omni-channel platforms) that are not always aligned with other goals within the organization.
  • Implemeting and maintaining technology without a deeper understanding of sales and marketing, customer service, and operations can result in avoidable problems.

AVDS understands the complexity and challenges that IT Professionals face when evaluating technology against a backdrop of an increasingly more powerful, tech-savy customer and employee universe.

 

Digital transformation is not about technology; it shouldn’t be pinned to a particular technology.

Source: Forbes

A major challenge of IT professionals: Integrating business continuity capabilities with broader, long-term business strategy.

Source: Protivity

47% of consumers are concerned about privacy and security issues.

Source: Accenture

85% of customer interactions will be managed without a human by 2020.

Source: Gartner

Screen-Shot-2016-02-08-at-11.53.24-AM Related Resources

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