Just like the products and services they provide, the right communications platform is vital to insurance companies and the customers they serve.
AVDS works closely with insurance companies to develop and implement communications strategies that deliver excellent customer service, streamline processes, improve employee productivity and enable organizations to gain a competitive edge within the Insurance Industry.
Our solutions include a cloud- or premise-based all-in-one communications platform that blends inbound and outbound interactions across multiple locations, channels and on any device. Optional features can be added easily and affordably.
To provide a more personalized communications to insurance customers, AVDS offers high-definition Web-based video conference solutions manufactured by Vidyo that can be stand-alone or integrated with the Customer Interaction Center solution.