This email address is being protected from spambots. You need JavaScript enabled to view it. 1.800.308.6423

Predictive Dialer

Proactive dialing campaigns can help increase revenue, retain customers, and reduce expenses.


AVDS offers Interaction Dialerâ„¢, with a patented predictive algorithm that increases agent productivity with multichannel capabilities, including email, SMS, and more.

For single, targeted dialing, or a continual serious of outbound campaigns, Interaction Dialer allows you to create campaigns of any kind without adding predictive dialer hardware.

Key Features of Interaction Dialer:

  • Call Analysis - detect the action once an outbound call has been made
  • Skills-based ability enables multiple configuration targets
  • Predictive algorithm forecasts when agents will become available
  • Call blending combines outbound and inbound activities (ACD)
  • Real-time agent reporting
  • Built-in compliance features regardless of industry
  • Supports FTC safe harbor call logging, caller ID and minimum contact times

Download Interaction Dialerâ„¢ Datasheet