Offerings

AVDS provides professional design, installation, and support services to enterprises and contact centers for any industry. AVDS has been in business for nearly two decades. With a combined experience of nearly 200 years, our engineers, developers, project managers, and support staff are able to tackle even the most difficult business challenge.  With the various offerings, AVDS is sure to find the right solution to fit requirements.

AVDS has a full range of offerings, to include:

IP Communication Systems Auto Attendant
Automatic Call Distribution Call Monitoring
Call Recording Conferencing
Desktop Client Interfaces Intelligence Call Management and Routing
Interactive Voice Response CRM Integration Reporting and Analysis
Presence Management Predictive Dialer
Quality Measurement Redundancy/Wireless Communications
Secured Access Speech-enabled Applications
Telecommunications Hardware    Text-to-Speech
Unified Messaging Process Automation
Unified Communications