Government entities need communications solutions to meet new consumer demands and improve processes 24/7.
AVDS works closely with government entities to develop and implement communications strategies that deliver excellent constituent services, streamline processes, improve employee productivity and reduce costs.
Our solutions include a cloud- or premise-based all-in-one communications platform that blends inbound and outbound interactions across multiple locations, channels and on any device. Optional features can be added easily and affordably.
To provide more personalized communications, AVDS offers a secure high-definition Web-based video conference solution manufactured by Vidyo that can be stand-alone or integrated with the Customer Interaction Center solution.