Consumers today are empowered with more knowledge and options than ever before. Is your financial institution able to attract and keep them?
“Bankers hours” no longer exist. Consumers demand 24/7 access from their financial institutions. Self-service options are a must.
AVDS was an early provider of “bank by phone” and works closely with banks and credit unions to develop and implement communications strategies that deliver excellent customer service, improve employee productivity and gain a competitive edge within the Finance industry.
Our solutions include banking on any device and a cloud- or premise-based all-in-one communications platform that blends inbound and outbound interactions across multiple locations via any channel as well as simple and affordable optional features to attract and keep loyal customers.