Achieve a 520% increase in agent productivity.
Extraordinary customer service is vital for today’s brands. The necessity to stay ahead of the competition while balancing rapidly increasing customer expectations is forcing companies to streamline their strategies.
CallScripter enables organizations to continue providing cost-efficient customer service and a memorable customer journey to encourage loyalty.
Give back time to your customers and serve them with excellent low cost “concierge customer interaction” with CallScripter.
Key Benefits of CallScripter:
• Up to 50% reduced training times
• Increased customer satisfaction by 25%
• Increase agent productivity by 520%
• 35% increase in first call handling
• 30% reduction in Average Hold Time
• 20% drop in supervisor interaction