Our highly-trained and experienced application development team provides solutions to enhance basic functionality of your system.

Application development should be a major component of your communications strategy in order to maximize your investment and ensure that your platform remains relevant and robust.

AVDS has designed several custom applications:

  • Automated Call Distribution (ACD) Enhancements
  • Web Chat
  • Fax
  • Enhanced Interaction (Call, E-mail, Web, HD Web-video)
  • Routing (Inbound / Outbound)
  • Reporting
  • Automated Clearing House (ACH)
  • Customer Relationship Management (CRM)
  • Short Message Service (SMS)
  • Appointment Reminders
  • Customer Surveys
  • Emergency Outcall Applications
  • Third-party Software Integration

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