Our highly-trained and experienced application development team provides solutions to enhance basic functionality of your system.
Application development should be a major component of your communications strategy in order to maximize your investment and ensure that your platform remains relevant and robust.
AVDS has designed several custom applications:
- Automated Call Distribution (ACD) Enhancements
- Web Chat
- Enhanced Interaction (Call, E-mail, Web, HD Web-video)
- Routing (Inbound / Outbound)
- Automated Clearing House (ACH)
- Customer Relationship Management (CRM)
- Short Message Service (SMS)
- Appointment Reminders
- Customer Surveys
- Emergency Outcall Applications
- Third-party Software Integration