About AVDS

Original AVDS artwork

Automated Voice & Data Solutions (“AVDS”), a woman-owned company founded in 1992, designs, installs, and maintains advanced communications solutions for all types of industries, businesses, government, and education.


Our communications solutions offer the most open design and flexibility found in technology today and are delivered on a Windows platform. Standard and advanced features include Unified Communications and Collaboration, Automatic Call Distribution, Auto-Attendant, Call Recording, Interactive Voice Response, Predictive Dialer, Real-time Analytics, Process Automation, and more.

Download AVDS_Overview


Additional Benefits
Emphasis on Customer Care
Highly trained in-house Programmers
Extensive Experience in Computer Telephony Integration
Certifications include MCSE, MCSD, CCNA, CCNP, and CNE

Products represented by AVDS are manufactured from industry leaders such as GenesysVidyo, CallMiner, Teleopti, and IBM.


Mission Statement
Advise and empower our customers to fundamentally transform their business through the use of technology and automated processes in order to deliver unparalleled service to their clients.

Vision Statement
To become the prominent leader in next-generation technology, form partnerships with our clients, and develop visionary solutions to their constantly-changing business challenges.


 

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