Want more from your Telephony Platform?

Our talented Application Developers can customize your CIC Platform and add features to the base functionality with programming solutions for handlers, Interaction Designer, EasyScripter, Advanced Scripting, XML, SOAP tools, and Attendant tree call flows; including databases dips-specific for your business needs.
  

In addition, our expert Application Developers can further your ROI by increasing the functionality of your Telephony system on a granule level. We have extensive experience in customizing the following:
 
ACD Enhancements (Automated Call Distribution)
Web Chat
Fax
Enhanced Call Routing (Inbound / Outbound)
Customized Reporting
ACH (Automated Clearing House)
CRM (Customer Relationship Management)
SMS (Short Message Service)
Appointment Reminders
Customer Surveys
Emergency Outcall Applications
Third Party Software Integration